Privacy

Current product behavior

Avora currently processes account and workspace information needed to provide authentication, organization membership, client records, notes, follow-up tracking, and organization billing.

The public homepage does not include analytics, advertising trackers, lead forms, or marketing cookies.

Account and data controls

Signed-in users can download structured personal-account information. Organization Owners can export structured workspace data, transfer ownership, and schedule organization deletion. Export files exclude passwords, tokens, payment-card data, and raw provider payloads.

Account and organization deletion requests use a 30-day recovery period. Organization deletion occurs no earlier than the end of a valid paid service period. A request can be canceled before execution begins; stopping deletion does not automatically restart a canceled subscription.

Retention and recovery

Active workspace data is removed after the approved deletion process. Backup availability and retention depend on verified provider configuration. Any restored copy must remain isolated until completed deletions are reapplied. Limited billing, security, or legal records may be retained where required under a reviewed policy.

Provider backup periods, financial-record retention, and applicable rights must be confirmed in the final reviewed policy before commercial launch. Deleted workspace content is not available through ordinary product access.

Before commercial launch

A final policy must document the deployed service providers, retention practices, support contacts, and applicable user rights for the jurisdictions Avora serves.